Support Center

We're here to help you make the most of Rearview. Find answers to common questions or contact our support team.

Contact Support

Our support team is available Monday through Friday, 9am to 6pm EST. We typically respond to all inquiries within 24 hours.

Support Resources

Frequently Asked Questions

Find answers to common questions about installation, features, troubleshooting, and account management.

User Guide

Comprehensive documentation on how to use Rearview, from basic setup to advanced features.

Video Tutorials

Watch step-by-step tutorials on how to set up and use Rearview effectively for your interviews.

Community Forum

Connect with other Rearview users, share experiences, and find solutions to common challenges.

Common Troubleshooting

Installation Issues

If you're having trouble installing Rearview, make sure your system meets the minimum requirements. Try restarting your computer and downloading the installer again. For persistent issues, please contact support.

Screen Sharing Detection

If Rearview isn't properly detecting when you're screen sharing, check your permissions settings and make sure you're using a supported video conferencing platform. You may need to reinstall or update the application.

Account Access

If you're unable to log in to your account, try resetting your password. If you continue to have issues, please contact our support team with your account email address.